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Policies

WHITE PORCH INN POLICIES

ARRIVAL AND DEPARTURES //
Check-in time is between 3:00 PM and 7:00 PM. For arrivals earlier than 3:00 PM, we are able to accommodate luggage storage and we make every effort to get you into your room as soon as it is ready. For check-ins after 7:00PM, personalized instructions are left for our guests who do require a late check-in. Check-out time is 11:00 AM. A late check-out of 1:00PM may be available for an additional charge of $75.00.

DEPOSITS & PAYMENTS //
All rates are subject to change without notice and do not include applicable taxes and fees. Direct Bookings: a 100% deposit is required for a 1 night stay and 50% of the total booking is required as a deposit for 2 nights stay or longer. The balance of your room is will be processed with the card on file the day before check-in. For deposit and payment policies for reservations made through 3rd parties, please see the corresponding site or contact their customer support.

Visa/MC/Discover, American Express, Travelers Checks, and cash are accepted for payment. We cannot accept personal checks as payment. Rates are based on single or double occupancy and are subject to change without notice.

PARKING //
Limited onsite tandem parking is available but must be reserved in advance, ideally at time of booking, and is based on availability for $15.00/day. Due to space restrictions this confirmed parking is restricted to one small or mid-sized vehicle per room. We are not able to accommodate any large vehicles including, but not limited to, trucks, vans, pick-ups, trucks, or SUVs. We can not be held responsible for damages inflicted on your car. Alternatives to parking on site include public and private lots immediately in close proximity at both ends of Johnson Street.

COVID-19 POLICIES //
All guests and anyone visiting the property agree to follow our property as well as state and local guidelines. A mask must be worn in the common areas and hallway but is not necessary on the porch or garden as long as social distancing is possible.

CHANGES & CANCELLATIONS //
Should you wish to reschedule your booking for any reason in 2021, you can do so with no charge up to 21 days before your arrival date. There is a 15% cancellation fee up to 21 days before the date of arrival. Within 21 days, the cancellation fee is 100% of the deposit. For cancellations 14 days or less of the scheduled arrival date, there is no refund for any reason and the entire stay will be charged to the card on file. Reasons for cancellation may unfortunately include, but are not limited to, medical or family emergencies, inclement weather, missed or cancelled flights, ferry reservations, etc. As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com

For cancellation policies for reservations made through 3rd parties, please see the corresponding site or contact their customer support.

Should you need to reschedule but are not sure of your dates prior to three weeks before your arrival, we will issue you a certificate for 100% of the amount paid that can be applied a future stay. As travel, weather, and life can be uncertain, we highly recommend purchasing a trip cancellation insurance, available at minimal cost from any travel agency or online at » insuremytrip.com


MINIMUM STAYS //
Minimum stay requirements apply to all bookings and vary depending on the season, holidays, and events. To provide more flexibility for your trip to P’town, minimum stays do not require a Saturday arrival.

SMOKING, CANDLES, VAPING, & OPEN FLAMES //
Smoking, candles, or any form of open flame or vaping is not permitted anywhere on property. Guest violating the non-smoking or open flame policy will be automatically billed an additional $500.

CHILDREN //
We are an adult vacation property. Children of 16 years of age and older are welcome. We are not able to accommodate children under 16 years of age.

PETS //
Although we understand how hard it is to leave your loved ones behind, The White Porch Inn does not accommodate pets of any kind.

DAMAGES //
Any damage above normal wear and tear to textiles, furnishing, carpeting are subject to a minimal fee of $50 plus additional service fees as needed.

ARRIVAL TIMES
2:00 PM - 7:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 50 percent deposit is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.